How to Fix Adobe Creative Cloud Previous Versions Not Showing
If you are using Adobe Creative Cloud and want to install or update to a previous version of an app, you might encounter a problem where the previous versions are not showing in the Creative Cloud desktop app. This can be frustrating if you need to use an older version for compatibility or preference reasons. In this article, we will show you how to fix this issue and get access to the previous versions of Adobe Creative Cloud apps.
adobe creative cloud previous versions not showing
According to Adobe, the reason why some previous versions of Creative Cloud apps are not showing in the desktop app is because they have removed them from the download servers. This is due to a legal dispute with a third-party company that claims some of the older versions of Adobe software contain their copyrighted technology. As a result, Adobe has decided to limit the availability of certain older versions of Creative Cloud apps to avoid potential legal issues.
Which previous versions are affected?
According to Adobe's support page, the following previous versions of Creative Cloud apps are no longer available for download:
Photoshop CC 2018 (19.x) and earlier
InDesign CC 2019 (14.x) and earlier
Premiere Pro CC 2019 (13.x) and earlier
After Effects CC 2019 (16.x) and earlier
Audition CC 2019 (12.x) and earlier
Media Encoder CC 2019 (13.x) and earlier
Prelude CC 2019 (8.x) and earlier
Lightroom Classic CC 2018 (7.x) and earlier
Animate CC 2019 (19.x) and earlier
Dreamweaver CC 2019 (19.x) and earlier
Muse CC 2018 (2018.1) and earlier
If you have already installed any of these versions on your computer, you can continue to use them. However, you will not be able to download or update them from the Creative Cloud desktop app.
How to fix the issue?
If you need to install or update to a previous version of a Creative Cloud app that is not showing in the desktop app, there are a few possible solutions:
Check if there is a newer version of the app that is compatible with your project or workflow. Adobe recommends that you use the latest version of their software for optimal performance and security.
Contact Adobe customer support and request access to a specific previous version of an app. Adobe may grant you access to a previous version on a case-by-case basis, depending on your situation and needs.
Use an alternative method to download and install a previous version of an app. For example, you can use the direct download links from Adobe's website or use a third-party tool like Creative Cloud Cleaner Tool or CC Maker. However, these methods are not officially supported by Adobe and may violate their terms of service. Use them at your own risk.
In this article, we have explained why some previous versions of Adobe Creative Cloud apps are not showing in the desktop app and how to fix this issue. We hope this article has helped you solve your problem and get access to the previous versions of Creative Cloud apps that you need. If you have any questions or feedback, please leave a comment below. 06063cd7f5